| INDUSTRY: |
Financial
Services |
|
| CLIENT: |
American
Express Card Division., Establishment Services |
| OBJECTIVE: |
Business-to-Business
Sales and Account Development |
| TARGET: |
C.F.O's.
CMOs of major retailers. |
| PROBLEM: |
Two
misperceptions among retailers were hindering sales and account
development.
- American
Express did not understand their business, and therefore was'nt
an effective cooperative marketing partner.
- The
value of accepting the higher-priced American Express card was
unclear.
In
order to change these misperceptions, American Express needed to
demonstrate that they not only understood the retail business, but
could also be an effective marketing partner to help build
sales.
|
| SOLUTION: |
This
unique testimonial video brings to life B. Altmanss successful
marketing partnership withAmerican Express. In this case study presentation,
participants in the co-marketing initiative tell how the working relationship
between the two teams made the critical holiday promotion successful.
B. Altmanss CEO culminates the story by stating that accepting
American Express is
worth its premium pricing, because the partnership helped his company
achive record holidaysales in a difficult economic climate. |
| RESULTS: |
Enthusiastically
embraced by the sales force, the video became an important tool for
convincing retail prospects and customers of the value of accepting
and working with American Express. Itwas also used as a sales training
tool. |
| TITLE: |
SUCCESS
STORY |
| GENRE: |
Documentary |
| LENGTH: |
15
Minutes |